How Our Privacy Policy Works
We collect account details you provide, including contact data used for phone verification before account access. We also record operational events such as login time, device type, security checks and payment status when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We
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use these records to open your requested account path, confirm wallet or bank status, prevent unauthorised access and answer account questions. We do not ask you to provide data unrelated to those purposes. Cookies and similar device files help us remember session settings and understand basic
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page performance; you can manage them through your browser. Access depends on local law, and we may limit a request or service step where local law permits. We retain records only for the period needed for account, security, dispute or legal purposes, then remove or anonymise
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them through our operating process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.